Manhattan Theatre Club (MTC), a Tony Award-winning nonprofit theatre dedicated to the production of contemporary plays and musicals, seeks a full time Director of Production.  Founded in 1970, MTC has been the creative and artistic home for America’s most gifted theatrical artists, producing works of the highest quality by contemporary American and international playwrights.  MTC produces a season of plays annually in Broadway’s Samuel J. Friedman Theatre on West 47th Street and off-Broadway at the historic NY City Center complex on West 55^th Street.

The Director of Production reports directly to the Executive Director and General Manager and is instrumental in all aspects of MTC’s Production Department, Facilities and Capital Improvements. The Director of Production works directly with every play’s creative team, to facilitate the realization of their designs.  The Director of Production is a member of MTC’s senior staff working closely on season planning, budget planning, and management of the Production staff. The Director of Production oversees the pre-production, production, and post-production process for MTC’s Season while adhering to established parameters, schedules and budgets. They also oversee facilities at all of MTC’s theatres, studios, and office spaces.  Primary duties include managing all production elements and logistics, hiring and supervising union and non-union production staff, production payroll, accounting and budgeting, scheduling production and theatre resources, and operations and maintenance for all MTC facilities.  This position works closely with MTC Staff, directors, designers, stage managers, technical crews, consultants and vendors.  Critical for success in this position is the ability to work in concert with others, train and manage staff, and track and prioritize multiple short term and long term projects at once.

JOB DUTIES:

• Hire, train, supervise and manage all staff in the Production Management department.
• Hire and oversee all theatrical Production departments including Production department heads, Union Crews and non-union Crews across all MTC activities.
• Work with the Artistic Producing Team, Executive Producer, Finance Director and General Management team on season planning, scheduling and budgeting.
• Act as the liaison between the Production, Artistic and administrative departments.
• Create and implement all season scheduling related to production: season calendars, rehearsal and tech schedules, design deadlines, etc. Advise on most appropriate scheduling of events within the MTC calendar.
• Budget responsibility for all production areas including material, rental and labor budgets as well as creating facilities budgets in conjunction with the Director of Finance.  This includes the preparation of the annual budgets for production areas.
• Collaborate with directors, designers and MTC Artistic Staff to ensure the artistic vision of each production remains within the available resources of time, budget, and personnel.
• Oversee and run and attend production related meetings as well as monitor the progress of each Production sub-department throughout the production process in concert with the Production Management Team.
• Approve use of production spaces and provide technical support for all special events, building rentals, and non-production activities with Friedman Theatre Manager or Landlords.
• Oversee logistical and budgetary requirements of facility operations.
• Process weekly payroll for theatrical Production staff.
• Work closely with Artistic and Development staff on the planning and production of the annual Fall Benefit, Spring Gala and other special events when production support or space is needed.
• Work closely with other members of the senior staff on long range planning in order to achieve the overall goals of the Manhattan Theatre Club.
• Maintain a healthy and safe and respectful working environment.

The ideal candidate will have 5+ years of Theatrical Production Management experience, excellent written and verbal communication skills, sharp eye for detail, exceptional organizational skills and the ability to coordinate and prioritize multiple projects at once.  A strong working knowledge of theatrical production procedures and practices including experience working with and managing theatrical production vendors is essential.  Must possess strong computer skills especially proficiency with MS Office is required.   Experience working in a union employment environment and familiarity with IATSE, USA and AEA agreements is preferred.  Evening, weekend and early morning hours will be required. Occasional physically demanding work, such as lifting and moving equipment will be required.

This individual needs to be a true leader, able to cultivate people to build and maintain a cohesive team.  Must show emotional and cultural intelligence though trust and collaboration, while fostering mutual respect, and empowering the growth of others.

This is a full time, salaried position paying between $140K and $160K with full benefits package including: group health plan with options for spousal, family and/or domestic partner coverage, basic life and long-term disability insurance, paid time off and optional 401(k), voluntary dental, vision and flex savings plans for healthcare, dependent care and commuting expenses.

To Apply:  Submit cover letter and resume (in MS Word, PDF or plain text format) with “Dir Production” and your last name in the subject line to: Vincent Losito, Director of Human Resources, at [email protected].

Manhattan Theatre Club believes that equity, diversity and inclusion should be essential elements of all activity within the organization.  We have made it a priority to create and maintain an environment that is attractive to and supportive of all individuals regardless of their ethnicity, race, gender identity, age, national origin, religion, disability, sexual orientation, socioeconomic status, education, marital status, language, military or veteran status, etc. MTC is an Equal Employment Opportunity Employer.

Manhattan Theatre Club (MTC), a Tony Award-winning nonprofit theatre dedicated to the production of contemporary plays and musicals, seeks a Director of Individual Giving to work with the Chief Development Officer.

For over fifty years, MTC has been the creative and artistic home for America’s most gifted theatrical artists, producing works of the highest quality by American and international playwrights.  We are strongly committed to producing work that is made by, and tells the stories of, a wide range of voices from all walks of life and to making that work accessible to all audiences including those that have historically lacked access to the arts and cultural sector. MTC produces up to eight plays annually in Broadway’s restored Samuel J. Friedman Theatre on West 47th Street and Off-Broadway at the historic NY City Center complex on West 55th Street.

Reporting to the Chief Development Officer, the Director of Individual Giving is a senior member of MTC’s frontline fundraising team, primarily responsible for leading direct fundraising efforts to secure more than $5M in individual annual support. This role focuses on cultivating and soliciting individual gifts through the Patron Program, Artistic Director Circle, and Producing Partners while fostering strong donor relationships. Additionally, the Director will provide leadership and guidance to the Individual Giving team, supporting collaborative efforts to meet and exceed revenue goals.

 Job Responsibilities:

• Lead a portfolio of approximately 150 prospects, independently driving the identification, cultivation, solicitation, and stewardship processes.
• Conduct at least 100 prospect meetings annually, ensuring consistent follow-up, communication, and activity tracking for each donor.
• Oversee the growth of MTC’s Patron ($3,000+) and Artistic Director Circle ($12,500+) programs, engaging with ~900 donor households annually.
• Work with Chief Development Officer to expand the Producing Partners program, securing major gifts of $50,000+ through targeted, production-specific campaigns.
• Provide leadership, mentorship, and oversight for the Individual Giving team, including the Major Gifts Officer, Individual Giving Manager, and Development Assistant, ensuring alignment with organizational goals and fostering professional growth.
• Promote positive donor relations by ensuring timely and impactful stewardship across all levels of giving.
• Develop and execute fundraising strategies to achieve annual goals, including donor acquisition, upgrades, renewals, and benefit fulfillment.
• Collaborate with team members to create strategies for fundraising events such as MTC’s annual Benefit and Gala.
• Enhance Moves Management practices, prospecting, and cultivation strategies, with a focus on increasing donor engagement and identifying opportunities for growth.
• Partner with the Director of Development Operations and Strategy on data analysis, wealth screening, and projections to support targeted fundraising.
• Collaborate with Special Events staff to design and execute donor cultivation events, including pre-show dinners, receptions, and Opening Nights.
• Represent MTC at key events, strengthening relationships with trustees, donors, and prospects.

Requirements:

The ideal candidate is an accomplished fundraiser with demonstrated success in cultivating major gifts and leading individual giving programs, paired with experience managing and supporting teams.

• 7+ years of progressively responsible experience in frontline fundraising, including securing 5- and 6-figure commitments.
• Proven ability to grow individual giving programs and achieve ambitious revenue goals.
• At least 2 years supervisory experience with a focus on mentoring, goal setting, and team performance.
• Strong interpersonal skills and the ability to build lasting relationships with donors at all levels.
• Creativity, strategic thinking, and a results-oriented approach.
• Proficiency with MS Office and Tessitura (or similar CRM systems) and strong analytical skills.
• Excellent oral and written communication skills.
• Familiarity with Moves Management and donor cultivation best practices.
• Experience in the performing arts or cultural sector is preferred but not required.

To Apply:

Send resume and cover letter (MS Word, PDF or plain text format only) with “Dir Individual Giving” and your last name in the subject line to Director, Human Resources at: [email protected]. Due to the large number of applicants we have for all positions at MTC, we cannot accept calls to inquire about the position. Qualified candidates will be contacted directly. This position pays in the range of $125,000 to $140,000 annually.

Manhattan Theatre Club believes that equity, diversity and inclusion should be essential elements of all activity within the organization.  We are proud to be a preeminent theatre in one of the most diverse cities in America and strive to represent that both on and off-stage.  MTC is an Equal Employment Opportunity Employer. Applicants with diverse backgrounds, experiences, ability and perspectives are encouraged to apply.

Manhattan Theatre Club (MTC), a Tony Award-winning nonprofit theatre dedicated to the production of contemporary plays and musicals, seeks a full-time Membership Manager.

For over fifty years, MTC has been the creative and artistic home for America’s most gifted theatrical artists, producing works of the highest quality by American and international playwrights.  We are strongly committed to producing work that is made by, and tells the stories of, a wide range of voices from all walks of life and to making that work accessible to all audiences including those that have historically lacked access to the arts and cultural sector. MTC produces up to eight plays annually in Broadway’s restored Samuel J. Friedman Theatre on West 47th Street and Off-Broadway at the historic NY City Center complex on West 55th Street.

Reporting to the Director of Development Operations and Strategy, the Membership Manager is responsible for growing and strengthening Manhattan Theatre Club’s membership giving programs; managing and conducting the technological and administrative functions of all membership outreach initiatives; and for collaborating with colleagues in Operations, Communications, Special Events and Individual Giving on the implementation of our annual fundraising efforts.  The Membership Manager also oversees Development’s Ticketing and Customer Service Practices in collaboration with the Ticketing Services Department.

Responsibilities:

• In partnership with the Director of Development Operations and Strategy, develops plans to maintain and grow the Membership Giving Programs (Friends $100–3,000 and Patrons $3,000-$12,499).

• Set the calendar and devise strategies for Membership renewals, upgrades, and acquisitions.
• Collaborate with the Development Communications Manager to draft and execute multi-media Membership appeals.
• Collaborate with Development Operations to run lists and merge data.
• Conduct personal solicitation and follow-up efforts.

• Oversee Donor Welcome Communication process (including research, phone calls, emails, and seat notes).
• Oversee Development Team’s Policies and Procedures surrounding ticketing and the Patron Hotline/Concierge

• Train Development Team on Donor Ticket Protocols
• Collaborate with MTC’s Ticketing Team to ensure positive donor relations and stewardship
• Serve as one of the primary contacts for MTC’s donors, maintaining the high level of customer service delivered through MTC’s Patron Hotline and Concierge lines.

• Assists the team with managing relationships with hundreds of households, facilitating efforts to identify, cultivate, solicit and steward donors and prospects.
• Represent MTC at special events as needed.
• Perform additional duties and responsibilities as needed.

Requirements:

• Minimum 3–5 years of experience in fundraising and ticketing/sales.
• Familiarity with Tessitura (or a similar CRM)
• Experience working in a performing arts organization or the cultural sector a plus.
• A working knowledge of Basecamp, Microsoft Office, the New York City theatre community and non-profit structures a plus.
• Excellent written, oral, interpersonal and public communication skills.
• Excellent judgment, time management, organizational skills and attention to detail.
• Strong organizational skills, including the ability to set clear goals and priorities and manage time effectively; the ability to work independently and make decisions without close day-to-day supervision.
• Some evenings and weekend hours required.

To Apply:

Send resume and cover letter (MS Word, PDF or plain text format only) with “Membership” and your last name in the subject line to Director, Human Resources at: [email protected]. Due to the large number of applicants, we have for all positions at MTC, we cannot accept calls to inquire about the position. Qualified candidates will be contacted directly. This position pays $70,000 – $75,000 annually.

Manhattan Theatre Club believes that equity, diversity and inclusion should be essential elements of all activity within the organization.  We are proud to be a preeminent theatre in one of the most diverse cities in America and strive to represent that both on and off-stage.  MTC is an Equal Employment Opportunity Employer. Applicants with diverse backgrounds, experiences, ability and perspectives are encouraged to apply.

Manhattan Theatre Club (MTC), a Tony Award-winning nonprofit theatre dedicated to the production of contemporary plays and musicals, seeks a full time Audience Services Agent.  Founded in 1970, MTC has been the creative and artistic home for America’s most gifted theatrical artists, producing works of the highest quality by contemporary American and international playwrights.  MTC produces annually in Broadway’s Samuel J. Friedman Theatre on West 47th Street and off-Broadway at the historic NY City Center complex on West 55^th Street.

As a member of the Audience Services Team, the Audience Services Agent ensures a best-in-class experience to MTC subscribers and patrons by creating a welcoming and engaging experience via their respective hotlines, email, and in person.  Working within MTC’s CRM, Tessitura to ensure that all membership and subscription data is captured and recorded accurately.  As an agent, it is your shared responsibility to collaboratively ensure Audience Services continues to be an effectively working and cohesive team unit.  Through implementation and execution of MTC’s internal ticketing operations, your service will emphasize and encourage our audience to return to MTC for years to come.

The position reports directly to the Director of Audience Services and has a deep understanding of MTC’s mission and a passion for its ideals.

Responsibilities

• Maintain a high level of communication with the Audience Services department and ensure that all Audience Services representatives do the same.
• Initiate a positive customer experience while communicating with a diverse constituent base.
• Assist with inquiries related to their MTC experience, such as directions, parking, restaurants, etc.
• Actively work to resolve customer complaints and problems before escalating to a senior Audience Services team member.
• Sell and process all ticket sales in Tessitura, including memberships, subscriptions, and process exchanges.
• Process sales accurately and efficiently within Tessitura following all department policies and procedures.
• Maintain knowledge of all offers, promotions, and upcoming events.
• Update customer records accurately in the ticketing software, including correct spelling of name, mailing address, phone number and email address.
• Execute all correspondence with efficiency and precision for maximum success.
• Contribute to key aspects of annual campaign including renewal communications, order fulfillment, and seating.
• Complete other, relevant duties as assigned.

Qualifications

• Excellent time management and organizational skills along with the ability to work independently and under deadlines.
• Exceptional customer service and interpersonal skills as well as written and verbal communication skills.
• Ability to work variable schedules, including days, evenings and possible weekends.
• Excellent customer services skills, with the ability to handle all customer interactions with respect and diplomacy.
• Experience within a customer or audience service environment.
• Ability to remain flexible and professional; effectively communicate and work with all levels of constituents.
• Cash handling and credit card transaction processing experience.
• Experience using the Tessitura ticketing platform or similar as well as a multi-line phone system.
• High level of computer aptitude and proficiency in Microsoft Office 365.
• Excellent written verbal communication skills with a strong ability to multi-task.
• A genuine interest in performing arts; experience in the arts or with an entertainment venue is ideal.

This is a full time, salaried position with full benefits package including: group health insurance with options for spousal, family and/or domestic partner coverage, voluntary dental coverage, basic life and long term disability insurance, employer-funded pension, paid time off and optional 401(K), complimentary tickets to MTC productions, and flex savings plans for healthcare, dependent care and commuting expenses.   This position pays $46,000 annually.

To Apply: Forward resume and cover letter to HR Director, via email to: [email protected] with “Audience” and your last name in the subject (MS Word, Adobe PDF or plain-text format only).

Manhattan Theatre Club believes that equity, diversity and inclusion should be essential elements of all activity within the organization. We are proud to be a preeminent theatre in one of the most diverse cities in America and strive to represent that both on and off-stage. MTC is an Equal Employment Opportunity Employer. Applicants with diverse backgrounds, experiences, ability and perspectives are encouraged to apply.

Be a voice for Manhattan Theatre Club!

DCM, a company providing services to MTC, is seeking bright and passionate sales representatives. If you have a great and engaging personality and you love to talk about theatre, call now to schedule an appointment: (646) 434-4268